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I was recently in a traction discussion with Loveseat and Iqram (co-founder of Venmo) gave this awesome traction tip: TRACTION TIP: have a monitor dedicated to your server logs. Mount it on your a wall, and have it on AT ALL TIMES. I used to stare at the Venmo logs for the first 2yrs of operations.
If you are in a successful market, then you face or will face competition. If you face competition, then you must differentiate or suffer the fate of a price (margin) war. There are several standard ways to differentiate including on features, distribution, design and values.
Ben Horowitz put out an informative post entitled How to Ruin Your Company with One Bad Process. It explains how a naive budgeting process--one where you empower department heads to propose their own budgets without global constraints--will create perverse incentives and result in sub-optimal outcomes.
I'm happy to announce that you can now pre-order Traction Book on Amazon! My blog has been silent this year because I've been using all that time to finally get this book out the door. Justin and I interviewed more than forty successful founders over the past five years, and researched countless more traction stories.